FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We accept major credit/debit cards, Apple Pay, and cash on delivery (UAE only).

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2. How long does delivery take within the UAE?

Orders within the UAE are usually delivered within 1–3 business days.

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3. Do you offer delivery to GCC countries?

Yes, we deliver to all GCC countries. Delivery times may vary depending on the destination.

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4. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times are calculated at checkout.

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5. Can I return or exchange my order?
 • UAE Orders: Exchange within 5 days / Return within 3 days.
 • GCC & International Orders: No returns or exchanges are available.

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6. How do I request a return or exchange (UAE only)?

Please contact us at albentalsharqieh@gmail.com or WhatsApp +971 505540709 within the return/exchange period.

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7. How do I contact customer service?

You can reach us at:
📧 Email: hello@albentalsharqieh.com