Shipping & Delivery Policy

At Al Bent Al Sharqieh, we aim to provide our customers with a reliable and smooth delivery experience. Please review our shipping and delivery policy carefully:

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1. Shipping Within the United Arab Emirates (UAE)
 • Orders are typically processed within 1–2 business days.
 • Standard delivery time: 1–3 business days depending on your location.
 • Delivery charges within the UAE depend on the Emirate and location.
 • Free Shipping Offer: Orders of 2 items or more qualify for free delivery within the UAE.

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2. GCC Countries (Saudi Arabia, Kuwait, Oman, Bahrain, Qatar)
 • Estimated delivery time: 5–10 business days.
 • Shipping fees will be calculated at checkout.
 • Customs duties and local taxes (if any) are the customer’s responsibility.
 • Please note: No returns or exchanges are accepted for GCC orders (as per our Refund & Exchange Policy).

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3. International Shipping (Worldwide)
 • We offer international delivery to select countries outside the GCC.
 • Delivery times vary depending on the destination, typically 7–14 business days.
 • International shipping fees are calculated at checkout.
 • Customs duties, import taxes, and additional fees are the customer’s responsibility.
 • Please note: No returns or exchanges are accepted for international orders.

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4. Order Tracking
 • Once your order is shipped, you will receive a confirmation email with tracking details.
 • You can track your shipment through the courier’s website or tracking system provided.

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5. Delays & Unforeseen Circumstances

While we strive to deliver on time, delays may occur due to:
 • Public holidays, weekends, or high-demand periods.
 • Customs clearance procedures for GCC and international orders.
 • Unforeseen circumstances beyond our control (weather conditions, courier delays, etc.).

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6. Contact Information

For questions regarding shipping and delivery, please contact us at:

Al Bent Al Sharqieh
Dubai, United Arab Emirates
📧 Email: hello@albentalsharqieh.com